Terms of service

TERMS AND CONDITIONS

Welcome to Zuvvra Studios. The terms “we,” “us,” and “our” refer to Zuvvra Studios. Zuvvra Studios operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Zuvvra Studios is powered by Shopify, which enables us to provide the Services to you.

The following Terms and Conditions, together with any policies referenced herein (collectively, the “Terms”), govern your use of the Services and your purchase of products from Zuvvra Studios.

Please read these Terms carefully before using our Services or placing an order. They contain important information concerning your rights and obligations.

By accessing or using the Services, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you do not agree to these Terms, you should not use or access the Services.

These Terms do not limit or exclude any mandatory consumer rights that cannot legally be excluded or limited under applicable law.

SECTION 1 – ELIGIBILITY AND ACCOUNT

By using the Services, you confirm that you are legally capable of entering into a binding contract under the laws applicable to you.

If you create an account or provide information in connection with a purchase, you agree to provide accurate, current, and complete information and to keep such information up to date.

You are responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account. You may not sell, transfer, assign, or otherwise make your account available to another person.

SECTION 2 – OUR PRODUCTS

Zuvvra Studios exclusively sells digital products, including wallpapers and background images, which are supplied as digital downloads.

Some digital artworks offered by Zuvvra Studios are generated or enhanced using artificial intelligence tools. All products are carefully selected, reviewed, and edited before being made available for purchase.

The appearance, colors, resolution, and other visual characteristics of digital products may vary depending on your device, operating system, display, screen settings, and other technical factors.

We make reasonable efforts to ensure that product descriptions, previews, and other information are accurate. However, minor differences between a product preview and the downloaded product may occur due to technical or display-related differences.

Product descriptions, specifications, availability, and prices may be changed from time to time. Such changes do not affect orders that have already been accepted.

SECTION 3 – ORDERS AND CONTRACT FORMATION

By placing an order through the Services, you submit an offer to purchase the selected digital product.

After you place an order, you will receive an order confirmation by email. The order confirmation acknowledges receipt of your order but does not necessarily constitute acceptance of your offer.

The contract is concluded when Zuvvra Studios accepts your order or makes the purchased digital content available to you, whichever occurs first, unless otherwise stated during the ordering process.

We reserve the right to refuse or cancel an order where permitted by applicable law, including in cases of obvious pricing or technical errors, suspected fraud, or other legitimate reasons. If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.

Nothing in these Terms excludes or limits any statutory consumer rights.

SECTION 4 – PRICES AND PAYMENT

All prices displayed in our online store are the prices applicable at the time the order is placed.

Where legally required, applicable taxes are included in the displayed price.

The available payment methods are displayed during the checkout process.

You agree to provide accurate and complete billing and payment information and to promptly update such information if it changes.

Payment must be successfully completed before the digital content is made available, unless otherwise agreed.

SECTION 5 – DELIVERY OF DIGITAL CONTENT

Our products are supplied exclusively in digital form. No physical product will be shipped.

After successful payment and completion of the order, the purchased digital content or an appropriate means of accessing the digital content will be made available to you. A download link may be sent to the email address provided during checkout.

Delivery of digital content is generally made electronically and, where technically possible, immediately after successful payment and order processing.

You are responsible for providing a valid email address and for having a suitable device, internet connection, and software required to download and use the digital content.

Zuvvra Studios is not responsible for delays or failures caused by circumstances outside our reasonable control, including technical problems on the customer's device, internet connection, email provider, or other third-party systems.

If you experience technical problems accessing or downloading your purchased digital content, please contact us so that we can assist you.

SECTION 6 – RIGHT OF WITHDRAWAL FOR DIGITAL CONTENT

Consumers generally have a statutory right of withdrawal in accordance with applicable law.

For digital content that is not supplied on a physical data carrier, the consumer's right of withdrawal may expire once the performance of the contract has begun, provided that the statutory requirements are fulfilled.

In particular, before the digital content is made available, the consumer must expressly agree that Zuvvra Studios may begin performing the contract before the expiry of the withdrawal period and must confirm that they are aware that, by giving this consent, they lose their right of withdrawal once performance of the contract has begun, in accordance with and under german law § 356 (6) BGB.

The required consent and confirmation are separate from the general acceptance of these Terms and must be obtained in the manner required by applicable law.

Where the statutory requirements for the expiry of the right of withdrawal have not been fulfilled, the consumer's statutory right of withdrawal remains unaffected.

No Returns or Exchanges

Because our products consist of digital content delivered electronically, physical returns are not applicable.

Where the consumer's statutory right of withdrawal has validly expired in accordance with applicable law, the digital product cannot be returned or exchanged.

Nothing in these Terms limits any mandatory statutory consumer rights.

SECTION 7 – INTELLECTUAL PROPERTY AND LICENSE

All wallpapers, background images, graphics, designs, files, previews, and other digital content offered by Zuvvra Studios are protected by applicable copyright and other intellectual property laws.

Unless expressly stated otherwise, all intellectual property rights in the digital content remain with Zuvvra Studios or the respective rights holder.

When you purchase a digital product, you receive a limited, personal, non-exclusive, non-transferable, and non-commercial license to use the purchased content for your own personal purposes.

The purchase of a digital product does not transfer ownership of the copyright or other intellectual property rights to you.

You may not, unless expressly permitted by Zuvvra Studios in writing:

resell the digital content;
redistribute, share, or publicly provide the digital files;
sublicense, transfer, or make the files available to third parties;
use the content for commercial purposes;
claim the content as your own;
reproduce or distribute the content as a standalone product or service; or
use the content to create products for resale or other commercial exploitation.

You may use the purchased wallpaper as a personal background on your own compatible devices.

SECTION 8 – PRIVACY

Personal data collected or processed through the Services is handled in accordance with our Privacy Policy.

Our Privacy Policy explains what personal data we collect, how we use it, and how it may be processed or disclosed.

By using the Services, you acknowledge that you have been provided with access to our Privacy Policy.

SECTION 9 – TECHNICAL REQUIREMENTS AND DIGITAL CONTENT

You are responsible for ensuring that your device and software are compatible with the purchased digital content.

If a purchased file is damaged, inaccessible, or cannot be downloaded due to a problem attributable to Zuvvra Studios, please contact us so that we can investigate and, where legally required, provide an appropriate remedy.

Nothing in these Terms limits your statutory rights concerning the conformity and functionality of digital content under applicable law.

SECTION 10 – LIMITATION OF LIABILITY

To the extent permitted by applicable law, Zuvvra Studios is liable for damages only in accordance with the applicable statutory provisions.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for intentional or grossly negligent conduct, injury to life, body, or health, or other mandatory statutory liability.

We are not responsible for interruptions or failures caused by circumstances outside our reasonable control, including failures of third-party services, internet connections, email providers, payment providers, or the customer's own equipment.

SECTION 11 – GOVERNING LAW

These Terms are governed by the laws of the Federal Republic of Germany, without prejudice to any mandatory consumer protection provisions that apply in the country in which the consumer has their habitual residence.

If you are a consumer, you continue to benefit from any mandatory legal protections provided by the laws applicable to you.

For consumers, statutory rules regarding the competent place of jurisdiction apply.

SECTION 12 – CHANGES TO THESE TERMS

We may update these Terms from time to time where permitted by law.

The current version of these Terms will be made available on this page.

Changes will not retroactively modify contractual rights or obligations that have already arisen, unless otherwise required or permitted by applicable law.